Privacy Policy
Last Updated: March 20, 2025
1. Introduction
At Heal With Haley ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information.
- Health Information: This includes information about your health conditions, symptoms, medical history, and other health-related data that you provide to us through assessments, questionnaires, or communications.
- Usage Information: This includes information about how you use our Services, such as the pages you visit, the time and duration of your visits, and the actions you take.
- Device Information: This includes information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.
3. How We Collect Information
We collect information from you when you:
- Register for an account
- Complete forms or assessments
- Make a purchase
- Communicate with us
- Use our Services
We also collect information through cookies and similar technologies. You can control cookies through your browser settings and other tools.
4. How We Use Your Information
We use your information for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Create and personalize your healing protocol
- Communicate with you about our Services
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
5. How We Share Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Professional Advisors: We may share your information with professional advisors, such as lawyers, auditors, and insurers, where necessary.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.
We do not sell your personal information to third parties.
6. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Information" section.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@healwithhaley.com.